At Rafet, we are committed to delivering our organic hair and skincare essentials to your doorstep as quickly and safely as possible. Every order is handled with care and packed to ensure it arrives in perfect condition.

Processing Times All orders are processed within 1–2 business days. Please note that we do not ship on weekends or holidays. Once your order has been handed over to our carrier, you will receive a confirmation email with your tracking number.

Shipping Rates & Delivery Estimates We strive to get your products to you fast. Our standard shipping window is:

Domestic (USA): 3–7 business days.

Shipping charges for your order will be calculated and displayed at checkout.

Shipment Confirmation & Order Tracking You can track your journey! Once your order ships, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes Rafet is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages If you receive your order damaged, please contact us immediately at Email – rafetcosmetics@gmail.com. Please save all packaging materials and damaged goods before filing a claim.